Support Center

What if I want to cancel my booking?

Last Updated: Jun 06, 2017 06:54PM BST
If you would like to cancel your booking you can call us on 020 3868 8628 or email

If you request to cancel before receiving a confirmation of the allocated freelancer, OR 48 hours before the job start, the cancellation is free of charge.

Cancellations after the confirmation of the booking will incur a charge for 2 hours out of the total booking amount. Should you cancel within 4 working hours prior to the booking, you will be charged for the full amount of the booking. (Office hours are Mon-Fri 9:30am to 6:30pm, Sat & Sun 12pm to 7pm)

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