If you need to cancel a shift, please make sure you let us know more than 24 hours before the shift start time. Cancellations made less than 24 hours before the start of the shift can lead to deactivation of your BuzzWorker account.
To inform us of a shift cancellation, please email firstname.lastname@example.org (out of office hours) or call 020 3868 8628 (during office hours).
Our office hours:
Monday - Friday: 9am to 6pm
Saturday - Sunday: 12pm to 7pm
Please note that if you cancel a shift, you do not need to speak to the client - we will inform them for you.