Support Center

Is cancelling free of charge?

Last Updated: Jun 20, 2018 03:40PM BST
If you request to cancel before receiving a confirmation of the allocated BuzzWorker, or 48 hours before the job start time, the cancellation is free of charge.

If the start time of the booking is within 48 hours and a Buzzworker has been confirmed then you will incur a charge for 2 hours out of the total booking amount. Should you cancel within 4 working hours prior to the booking, you will be charged for the full amount of the booking. (Office hours are Mon-Fri 9am to 7pm, Sat & Sun 12pm to 7pm)

These charges are made in order to compensate our Buzzworkers for loss of earnings when the notice is very short.

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