Support Center

About My Shift

  • Why must my I have GPS on?

    This is so that we can be sure that you were at your shift on time and so we can pay you on time. It is impor...

    Sep 05, 2017 11:35AM BST
  • Why must I clock-in/clock-out?

    You must clock-in and clock-out so that we know what hours that we must pay your for. You will not be able to ...

    Sep 05, 2017 11:37AM BST
  • Can I contact the client?

    Sure! Just use our instant messaging system on your smartphone or on your computer to contact the client direc...

    Sep 06, 2017 04:32PM BST
  • I’m running late for my shift.

    If you are late for your shift, please call us immediately on 020 3868 8628 and let us know your expected time...

    Sep 06, 2017 03:29PM BST
  • I’ve worked more / less hours.

    You need to clock out on the app when you finish the shift as this will display the correct hours worked. If f...

    Jun 20, 2018 04:06PM BST
  • Is my rating important?

    Your ratings from clients are very important. BuzzWorkers with good ratings will get more shifts and higher pa...

    Jun 20, 2018 04:08PM BST
  • I don’t understand why I have received a bad rating?

    If you want feedback about a bad rating you have received, please email us at with details...

    Jun 20, 2018 04:10PM BST
  • I have applied for a job by mistake.

    Please make sure that you check all job details before applying. If you haven’t been accepted then you can wit...

    Jun 20, 2018 04:15PM BST
  • Fuel, congestion charge, travel expenses

    You are paid a flat rate per hour for your shift thus you will not be paid for transport e.g. fuel, travel to ...

    Jun 20, 2018 04:15PM BST
  • What if client cancelled my booking?

    After you have been confirmed on a shift, the client has up to 48 hours before the shift to cancel for free. I...

    Oct 15, 2017 03:50PM BST

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